Returns & Warranty Claims
A straightforward process — because a genuine warranty should actually mean something.
How Returns & Claims Work
1. Start a Request
Call our RMA & Service Center or bring the product to our showroom with your invoice.
2. Inspection
Our technicians inspect the product to confirm the issue and check it against the manufacturer's warranty terms.
3. Repair or Replace
Depending on the manufacturer's policy, we repair, replace, or forward the unit to the authorized service center.
4. Refund (if eligible)
For unused, defective-on-arrival items within 7 days, we process refunds to your original payment method.
7-Day Replacement
If a product arrives defective, damaged, or different from what you ordered, report it within 7 days of delivery for a free replacement or full refund — no questions asked.
Manufacturer Warranty
Beyond the first 7 days, all repairs and replacements follow the manufacturer's official warranty period (typically 1–3 years depending on the product). Our RMA & Service Center handles the entire process on your behalf.
What's Not Covered
- Physical damage, liquid damage, or unauthorized modification
- Normal wear and tear on consumable parts
- Products without a valid Ultra Technology invoice
Need Help Right Now?
Call our Warranty line at 01898883486 or Service Center at 01898883487. Our team responds every day except Tuesday.